Terms of Service

This agreement is a legal contract between you and SakuraCat VPN (the "Service Provider") regarding the download, installation, and use of this App.

By downloading, installing, or using this App, you confirm that you have read and accepted this agreement. You may not copy, modify, reverse engineer, extract source code, translate app text, or create derivative versions without authorization. SakuraCat VPN and related application rights are owned by the Service Provider. To maintain service quality, we may adjust features, plans, or fees and will communicate material changes where reasonable. Users are responsible for device, system, and account security, and should avoid jailbreaking or rooting devices.

This Service may integrate necessary third-party services such as Google Analytics and Firebase Crashlytics. Your use may also be subject to those partners respective terms.

Service limitations: this App depends on an available network environment, including Wi-Fi or mobile data. The Service Provider is not responsible for connection failure caused by device arrears, data limits, weak signal, local network policies, or carrier restrictions. Mobile data and roaming fees are the user responsibility.

Users are responsible for their own usage behavior. Although we work to maintain accurate routing information and node availability, connection results may be affected by third-party platforms, local networks, or regional policies. To preserve compatibility and security, the App may release updates from time to time, and you agree to install the latest version when necessary. The Service Provider reserves the right to adjust or terminate the service within reasonable limits.

Software Non-Refund Policy

Thank you for choosing SakuraCat VPN. Before purchasing, please review this refund policy and confirm that the plan, device, and intended use match your needs.

Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to evaluate SakuraCat VPN through the free version, demos, or trial access before purchasing. This helps confirm compatibility with your device, network, and use case.

Customer Support: If you encounter connection, installation, or account issues while using SakuraCat VPN, contact our support team and we will assist with troubleshooting.

Technical Issues: In rare cases, technical issues may affect your ability to use our software as intended. We will make every effort to resolve issues promptly. However, this does not entitle you to a refund.

Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have questions about this refund policy, please contact SakuraCat VPN support for clarification.

The terms and conditions of this agreement may be updated periodically. Please follow this page for the latest version. Changes take effect when published. If you have questions about SakuraCat VPN service terms, email [email protected] to contact us.